Greetings. We are Hecklin, Mauckery and Banterby,
your ghosts,
er, hosts on your frightful journey...
You're not open on Halloween this year. Why?
Is it scary?
Do
you have a less scary version?
Do you close if it's raining?
How long does it take to walk?
Are there any discounts?
What is the VIP line?
Is there a child-discounted fare?
Do you accept checks or debit/credit cards?
Is the event handicapped accessible?
Can I bring a flashlight, cell phone or camera?
Can I wear a mask and/or costume?
Will the monsters touch me?
Is it true if ONE in our group is asked
to leave, ALL of our group has to leave?
Does this event benefit anyone?
I had a different question. Will you answer it?
You're not open on Halloween this year. Why?
Very few people visit on a Monday. Even less visit when Halloween falls on a Monday. When people do not visit, our monsters get hungry. If the monsters get hungry, we are contractually obligated to feed them our children. And we don't want that, now do we?
It depends on what scares you. We are a low-gore, high-startle haunted attraction, with an emphasis on atmosphere. A few guests emerge unscathed from time to time. Others lose their voice from screaming. Some wet their pants. One person was so scared she fell down and broke a bone. Good luck.
Do you have a less scary version?
Saturdays (5:00-6:00 pm) is our non-scary Family Walk, toned down for young children and those weak, er, tender at heart.
If you bring children under ten (10) into Dark Hollow after 7 pm, you do so at your own risk; there are no refunds.
We're open rain or dry...to a point. Heavy rain can force us to close early. Wear good shoes (the trail will be muddy), prepare for weather and follow safety instructions. Bring an umbrella! If you choose to wear flip-flops, high heels, a prom dress / tuxedo, your imported leather jacket, etc. you do so at your own risk.
Shameless Plug: Rain ponchos, hand-warmers, and hot chocolate are available for purchase on site!
How long does it take to walk?
Depends if you're walking or running in fear. The trail itself takes twenty minutes or more. Give yourself at least an hour from the time you arrive to the time you leave, especially on Fridays and Saturdays. Thursdays are always less crowded.
The perfect way to avoid a long wait: Purchase a VIP FrightPass at the ticket booth. You go straight to the head of the line AND get discounts at other haunted attractions along the Puget Sound!
$3 off if you bring a non-perishable food donation for the Maple Valley Food Bank. One item per person for the discount, please. People need to EAT, dang it!
$1-off group discount for groups with 20+ guests. Whenever possible, please e-mail us in advance.
NOTE: These discounts CAN be combined!
NOTE: Discounts cannot be used to purchase Family Walk tickets, or the VIP FrightPass.
This is a straight-to-the-front queue line for those who have a VIP FrightPass. It rewards those die-hard "haunt hoppers" who like to visit more than one haunted attraction each season. This new pass provides discounts and VIP treatment to many different haunts along the Puget Sound.
The pass costs $5 at the ticket booth, and gives you instant access to the VIP Line. After using it at 2-3 other haunts, it will have paid for itself. For those who like to get their fright on!
Is there a child-discounted fare?
All tickets are general admission. Strollers are not recommended!
Do you accept checks or debit/credit cards?
Checks? No. Credit / Debit cards? Yes! Please note that most of our concession stands still only accept cash.
Is the event handicapped accessible?
Most of Dark Hollow is a rough outdoor trail, with tight turns and a steep incline. The trail can be very soft. If you still wish to attend, please contact us in advance. We will do our very best to help.
Can I bring a flashlight, cellphone or camera?
Please keep cellphones silent. We cannot look for lost phones while the event is operating. If we happen to find one, it will be available at the ticket window the next night we are open. Otherwise...
NO flashlights • NO flash photography • NO video cameras
Can I wear a mask and/or costume?
Costumes
are fine, but NO masks and NO camouflage...
NO
exceptions!
Occasionally something might brush against you or swallow you whole. Please be patient. If YOU choose to touch anyone and/or anything on the trail, see the next question below.
Is it true that if ONE of our group is asked to leave, ALL of our group has to leave?
Yes. That’ll make sure you corral the troublemakers in your group right off. Ain’t peer pressure dandy?
Does this event benefit anyone?
This is a non-profit event, which means that proceeds go back to the community. It benefits the various volunteer and youth groups that helped produce this event, groups dedicated to community service.
This event also benefits the Maple Valley Food Bank. Last year alone we delivered over four truckloads of goods, just in time for the holiday season. Wet yourself in fright AND help those in need? It's win / win!
I had a different question. Will you answer it?
One of the advantages of being dead is that we have a good deal of time on our hands. Here’s all the contact info you’ll ever need.